Products I can advise on
The types of financial products I can give advice on are:

• Home Loans

• Investment Loans

• Construction Loans

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What else I can help you with

I can help you with other services through my referral partners to make it easier for you. However I am not able to give advice on the products they offer and I have not checked to see if they can meet your specific needs. You are free to use other providers of your choice or undertake your own research.

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I am unable to offer legal or tax advice and recommend you consult your solicitor or accountant for this type of advice.

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Fees and expenses
Generally you won’t be charged any fees for the financial advice I provide to you. This is possible because, on settlement of a loan, the lender usually pays commission to me [which is explained in the commission section of this Disclosure Guide]. Any exceptions to this general position are explained below. If these exceptions will apply to you, I will let you know.

One-off fees
I may charge you a one-off fee if the following occurs:

(a) There’s no commission: If you request that I provide financial advice and I do not receive a commission from the lender, I may charge you a one-off fee. Any such fee would be agreed and authorised by you in writing before I complete the services, and would be based on an estimate of the time spent providing the advice.

This may arise in the rare event that you request that I provide services in relation to either a product that is offered by a lender that I do not hold an accreditation with, or a product that is outside my usual arrangements with my approved lenders.

(b) Commission has to be repaid: If you make certain changes to your loan, the lender can require me to repay to them the commission I received for your loan - this is called a ‘clawback’ and can be up to 100% of the commission. If this occurs, I may charge you a one-off fee. Set out below are the circumstances in which this would apply and the fee that would be charged to you.

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You will be invoiced for any one-off fee and will be given 30 days to make payment.

Adviser fee
Some lenders charge a fee which is capitalised (or added) to the amount of your loan. This fee is normally calculated as a percentage of your loan at drawdown but can be a flat fee. Please see tables 1 & 2 at the back of the guide for further information.

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Other fees

Generally we won’t charge you any fees for the advice that we provide to you. This is possible because, if you act on the advice given, we usually receive commission from the applicable product provider on settlement of a mortgage . There are some exceptions to this general position which are explained below.

We may charge you a one-off fee in the following situations:

a) No commission: If you request that we provide services in relation to a product or service and we do not receive a commission. Any such fee would be agreed and authorised by you in writing before we complete the services, and would be based on an estimate of the time spent providing the advice. This may arise in the rare event that you request that we provide Services in relation to either a product that
is offered by a provider that we do not hold an accreditation with, or a product that is outside our usual
arrangements with our product providers.

b) We may also charge an hourly fee for our services should you not continue with a pre-approval, or allow the pre-approval to lapse without renewal. This may be charged at a rate of up to $250 per hour (plus GST, if any), capped at $3,000 (plus GST, if any) for up to 12 hours work.
Should we need to charge you a fee, you will be invoiced and will be given 30 days to make payment.

 

Commissions and incentives
Commissions and incentives that apply to me:

On settlement of a loan, the lender usually provides me with a commission payment.

The commission is generally an upfront commission payment but an ongoing commission payment may also be paid by the lender. The upfront commission is calculated as a percentage of the loan at drawdown. An ongoing commission is calculated as a percentage of the loan outstanding at the relevant time.

I may also receive a fixed rate roll over fee from the lender if I assist in refixing your loan.

The maximum percentage that each lender uses to calculate upfront and ongoing commissions, and the maximum fixed rate roll over fees (refix fees), are set out in the table 3 at the back of this guide. If there are any variations to these percentages or other commission payments that may apply, specific to your loan application, I will disclose this to you as part of my advice process. I may also receive a referral fee or commission payment if I refer you to our referral partners. Commission payments or referral fees can be paid in different ways:

 

Paid in full to a financial adviser.

• Shared between two or more financial advisers.

• Paid to an employer who then pays a financial adviser a salary.

• Paid in full to a financial adviser’s company, from which the financial adviser takes drawings or profit share.

• Shared with a licence holder to cover the costs of the services they provide.

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I can provide you with more information to explain which option applies to me.

Occasionally I may receive incentives or rewards from lenders or referral partners. For example, lenders may provide us with gifts, tickets to events or other incentives.

I manage the conflicts of interest arising from these commission payments, referral fees or incentives by:
Following an advice process that ensures I understand your needs and goals so that I always
recommend the best loan for you regardless of the type and amount of commission or other payments

• I may receive.

• Ensuring the amount of any loan is in accordance with your identified needs.

• Providing you with tables showing commission rates and types by lender.

• Undertaking regular training on how to manage conflicts of interest.

 

Other conflicts of interest

We may attend events hosted by industry associations, product providers, and NZFSG, at which product providers discuss and provide  nformation about their products. We manage this potential conflict of interest by ensuring we follow an advice process that ensures we prioritise your interests and recommend products that are suitable for you regardless of the information received at such events.

We take steps to ensure that the conflicts of interest, including receipt of commissions or other incentives, does not influence the advice we give to you and that our advisers prioritise your interests by recommending the best product for your purpose regardless of the type and amount of commission we or they may receive.

We do this by:

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• Ensuring our advisers follow an advice process that ensures they understand your needs and goals and That their recommendations meet those needs and goals.

• Ensuring our advisers receive regular training on how to manage conflicts of interest.

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I will be paid a fee if I facilitate or refer you to Kōura Wealth Limited and you join the Kōura KiwiSaver Scheme. I am a member of the New Zealand Financial Services Group Limited, which holds a partial ownership in Kōura Wealth Limited. New Zealand Financial Services Group will benefit from any growth in the Kōura KiwiSaver Scheme which is likely to arise from me referring clients to the Kōura KiwiSaver Scheme.

 

Providing you with a schedule showing commission amounts and types by product provider. This schedule is contained within each Financial Adviser’s personalised Disclosure Guide. A Financial Adviser will provide you with more information about commissions during the advice process.
 

If there are any conflicts of interest apart from commission that could potentially influence the advice that we give, these will be shown below.
Tracey Hunter is a shareholder in the company FP Media Limited. This is a print media advertising business co owned with her partner
Philip Smith.​